Card issuer
PenFed Credit Union credit cards
PenFed (Pentagon Federal Credit Union) is NCUA-insured and operates an open charter — its own materials state everyone is eligible to apply for membership, unlike credit unions with restricted fields of membership.
Verify Pentagon Federal Credit Union on NCUA Research a Credit Union →
1 card we cover
Federal source
Federal complaint profile (2025-07-01 → 2026-06-30)
Complaints consumers filed with the CFPB against PENTAGON FEDERAL CREDIT UNION, by product. These are allegations, not findings, and raw counts are not size-adjusted — so use this to see which products generate friction at this lender, not to rank it against a larger or smaller one.
| Product | Complaints | Most common issue |
|---|---|---|
| Credit cards | 117 | Problem with a purchase shown on your statement (24) |
| Auto loans & leases | 93 | Managing the loan or lease (29) |
| Personal & payday loans | 22 | Charged fees or interest you didn't expect (4) |
| Mortgages | 53 | Trouble during payment process (20) |
Source: CFPB Consumer Complaint Database, retrieved 2026-08-17T00:00:00Z. Every figure’s exact query URL is published in the Lender Complaint Index.
PenFed Credit Union official site →
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