Card issuer
Bank of America credit cards
Bank of America consumer credit cards are issued and administered by Bank of America, N.A., as stated in the card agreements.
Who actually issues these cards
The brand on the card is Bank of America, but the bank legally responsible for the card agreement is Bank of America Corporation. The CFPB notes that the entity on the front of a card may not be the actual issuer — this matters when you dispute something or read the agreement.
Verify Bank of America, N.A. on FDIC BankFind →
1 card we cover
Federal source
Federal complaint profile (2025-07-01 → 2026-06-30)
Complaints consumers filed with the CFPB against BANK OF AMERICA, NATIONAL ASSOCIATION, by product. These are allegations, not findings, and raw counts are not size-adjusted — so use this to see which products generate friction at this lender, not to rank it against a larger or smaller one.
| Product | Complaints | Most common issue |
|---|---|---|
| Credit cards | 5,459 | Problem with a purchase shown on your statement (2435) |
| Auto loans & leases | 249 | Managing the loan or lease (69) |
| Personal & payday loans | not retrieved | — |
| Mortgages | 601 | Struggling to pay mortgage (198) |
Source: CFPB Consumer Complaint Database, retrieved 2026-08-17T00:00:00Z. Every figure’s exact query URL is published in the Lender Complaint Index.
Bank of America official site →
Educational information — not advice
This page provides general educational information about credit, debt, and consumer protections. It is not legal advice, financial advice, or credit repair services, and reading it does not create any professional relationship. Laws, procedures, deadlines, and dollar amounts vary by state and change over time.
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